"True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. "If I am not being judged, perhaps I am not so evil or abnormal as I have thought." ~ Carl Rogers
It is not just a matter of ‘not judging’ but, in my view, also of ‘not buying into the story’. If I really listen to a client whatever it is they are telling me will show me what their core beliefs are. The key word, again, is ‘beliefs’. If I ‘buy into the story’ I have elevated the beliefs that generated the story to the level of fact.
Diederik Wolsak is program director at Choose Again